Cancellation & Refund Policy

YOU ARE REQUESTED TO HONOUR YOUR PAYMENT OBLIGATIONS TO THE COMPANY.

Payments for the services the Platform offers shall be on a 100% advance basis. The payment for service once subscribed to by you is not cancellable nor refundable and any amount paid shall stand appropriated.
Refunds, if any, will be at the Company’s sole discretion. User hereby irrevocably accepts to receive the tax invoice as a soft copy through emails. Notwithstanding anything contained in any other agreement or arrangement, by whatever name called, the performance obligation of the Company (service provider) is to provide access to its online portal to the customer for the duration of the subscription period & reference to any usage, by whatever name called or any other performance obligation, if any, is to provide the upper limit for consumption, which by itself, does not create any additional performance obligation upon the Company. The Company offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Customer’s card/bank accounts.
In the event of any suspension or termination of services on account of non-compliance with these Terms of Use, any payment made to the Company by you shall be forfeited immediately. The User acknowledges and agrees that the Company/Platform, at its sole discretion and without prejudice to other rights and remedies that it may have under the applicable laws, shall be entitled to set off the amount excess paid by a subscriber/user against any amount(s) payable by User to Company under any other agreement or commercial relationship towards other products/services. The Company gives no guarantees of server uptime or applications working properly. All is on a best-effort basis and liability is limited to the refund of the amount only. We undertake no liability for free services. The User or customer shall be required to promptly provide a copy of the TDS certificate to the Company as mandated under law for tax deducted at source from the payments made to the Company. Any loss on account of non-availment or disallowance of such TDS credit given any lapse as per this clause or as required under applicable law on the part of the User or customer shall entitle the company to seek reimbursement or indemnification Users, buying the products online are redirected to third-party gateways for completing payment transactions. These transactions happen on a third-party network and hence not controlled by the Company.
A User through his user identification shall be solely responsible for carrying out any online or off-line transaction involving credit cards/debit cards or such other forms of instruments or documents for making such transactions and the Company assumes no responsibility or liability for their improper use of information relating to such usage of credit cards/debit cards used by the subscriber online / off-line The Company shall not be liable for any loss or damage sustained because of any disclosure (inadvertent or otherwise) of any information concerning the user’s account and/or information relating to or regarding online transactions using credit cards/debit cards and/or their verification process and particulars nor for any error, omission or inaccuracy concerning any information so disclosed and used whether or not in pursuance of a legal process or otherwise.